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How To Succeed In Job Interviews

An interview is a formal discussion between two or more people where the interviewer asks questions to elicit facts or statements from the interviewee. Interviews are a standard way to conduct qualitative research. They are also used in journalism and media reporting and in various […]

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Front Office Management

Front Office Management in the hotel industry involves the work of reserving accommodations in the hotel, registering guests, maintaining guest accounts with the hotel, night auditing, and coordination with various other departments for providing best guest services. This tutorial teaches the basic terms related to […]

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Functions of a Sales Manager

If we are to go by the reports of the best psychologists in the world, people who change their behaviour according to the circumstances always portray a behaviour consistent to their surroundings. It is mostly applicable to a sales manager though, because he needs to […]

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Hotel Housekeeping

Hotel Housekeeping is an activity of keeping the hotel clean, tidy, and up to the highest standard of conduct. This tutorial introduces you to various concerns of Hotel Housekeeping such as principles of housekeeping, types of cleanings, and standard operating procedures of cleaning. It also […]

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Human Resource Management

Human Resource Management is an operation in companies, designed to maximize employee performance in order to meet the employer’s strategic goals and objectives. It is a process of recruiting, selecting employees, providing proper orientation, induction and training and developing skills. This is a brief introductory […]

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Individual and Group Behavior

Individual and group behavior are a combination of responses to external and internal stimuli by a person individually as well as by a group approach. This is a brief introductory tutorial that explains the methodologies applied in the rapidly growing area of individual and group […]